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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allison Oxner

May 13, 2025

5  out of  5
rating by Allison Oxner
"Doug and his staff are FABULOUS! Efficient and friendly, always available for questions and concerns. I have an IRA, insurance, AND a 529 college fund through Doug’s agency. He has always been helpful and informative."
We responded:
"Alli, thanks SO much for the great 5 Star review! Not only have we appreciated helping you and your family all these years with your insurance and investments, we always have a ton of fun and laughs doing it! Have a great summer!"
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Starla Spotted Horse

May 3, 2025

5  out of  5
rating by Starla Spotted Horse
"I recently had the pleasure of working with State Farm Insurance, and I couldn’t be more impressed with their exceptional service. From the moment I reached out for a quote, their team was friendly, knowledgeable, and genuinely interested in helping me find the right coverage for my needs. The process was incredibly smooth and efficient. My agent took the time to explain all the options available and answered all my questions with patience and clarity. I truly appreciated their transparent approach and the sense of security they provided during a typically stressful process. I highly recommend State Farm Insurance to anyone looking for reliable coverage and outstanding customer service. They have proven to be a trustworthy partner for my insurance needs, and I look forward to many more years with them. Five stars all the way!"
We responded:
"Starla, thank you so much for the great 5 Star review! Wow-I continue to be so proud of my team and the great way they take care of our clients with all of their insurance needs! We, too, look forward to a long partnership with you and your family!"
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Todd Wientjes

April 30, 2025

5  out of  5
rating by Todd Wientjes
"Every mega sized Insurance giant has their fair share of issues and can easily make a customer feel like just a number… But when it comes to the caring and customer support of Doug’s local team, there are very few out there who can compete! I appreciate the continued years of support."
We responded:
"Todd, thank you for the mega sized 5 star review!"
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Jade Mound

April 30, 2025

5  out of  5
rating by Jade Mound
"We have had insurance through Doug Heil State Farm for over a decade. The customer service is always second to none. Every staff member that we have the pleasure of dealing with has been kind and truly ensured that our insurance needs are met without pressuring us to purchase more than what we needed. It’s so reassuring to know that we have an amazing team looking out for us."
We responded:
"Jade, thank you so much, for such a great 5 Star review! We sure appreciate you and Charles, and family. Thanks for your years of loyalty, and always being so great to work with."
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Linda Black Elk

April 24, 2025

5  out of  5
rating by Linda Black Elk
"We absolutely love Doug Heil State Farm in Mobridge, South Dakota! I have personally been with State Farm most of my life, and my parents are loyal State Farm customers as well. Kelly and his team make everything so simple and smooth, and my whole family really appreciates the small town, family atmosphere and the personalized care. How many people can say they’re on a first name basis with their insurance agent? We can! Five stars for Kelly and the rest of the team at Doug Heil State Farm!"
We responded:
"We absolutely love you all, too! Thanks so much, Linda, for the awesome 5 Star review, and more importantly, for being such long time and loyal State Farm Insurance customers!"
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Cheryl May

April 23, 2025

5  out of  5
rating by Cheryl May
"Quick and friendly service. Agent Garreau found me great coverage at an affordable price! Top notch customer service!!!"
We responded:
"Thank you so much for the 5 Star review, Cheryl, and the kind words about our service and affordable premiums!"
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Holly A. Annis

April 22, 2025

5  out of  5
rating by Holly A. Annis
"Always helpful, knowledgeable and willing to go the extra mile. Additionally, having Martha on their team, means she will go above and beyond to ensure you receive the best price. I am very happy with the personalized service I receive at Doug Heil's State Farm."
We responded:
"We sure appreciate the great 5 Star review, Holly! We work had to personalize service for our clients! And, Martha is one of the best at doing just that! Thanks for being a State Farm cleint!"
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Haden Merkel

April 14, 2025

5  out of  5
rating by Haden Merkel
"Doug, Lori, and the team at Doug Heil State Farm have always been great to work with. They have a warm, kind culture there and are also quick to support local community projects and events. Lori has reached out a few times personally to make sure I don’t miss out on discounts available. I have enjoyed my time as a customer with them!"
We responded:
"Thanks so much, Haden, for the very nice 5 Star review! We work hard to make sure our clients have all the discounts they qualify for, whether it is their auto or home insurance! We all appreciate working with you and Danny and taking care of your family's insurance needs! Have a great summer!"
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Sarah Cox

April 4, 2025

5  out of  5
rating by Sarah Cox
"Carli was great! She helped me find a different agent in another state after moving and got everything set up to where I just had to call and confirm some details!"
We responded:
"Thanks for the great 5 Star Review, Sarah!! We do our best to help our clients with their insurance needs, whether it is in South Dakota, North Dakota, or beyond! All the best to you-we are excited to see what your future holds!"
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Mercedes glaser

April 3, 2025

5  out of  5
rating by Mercedes glaser
"State Farm has been amazing throughout my entire process of dealing with being in an accident that was not my fault. It has been such a stressful event and Carli has been the most help. Even now after everything has been completed with State Farm she still has gone out of her way to make sure Geico reimburses me for my rental. It has been three months since my accident and she is still on top of it calling Geico and getting me answers, checking in to make sure I get taken care of."
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NKA Feyereisen

April 1, 2025

5  out of  5
rating by NKA Feyereisen
"Great customer service and quick response time!"
We responded:
"Thanks so much for the 5 Star review, Noah! So glad you liked our service and you are a client!"
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Sandy Meier

March 28, 2025

5  out of  5
rating by Sandy Meier
"Excellent customer service, Martha made sure our questions were answered. We will definitely recommend State Farm to family and friends."
We responded:
"It has been our pleasure, Sandy, helping you, your dad, and your family recover! We take great pride in helping our clients at claim time. Thanks so much for the great 5 Star review!!"
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Ronna Marshall

March 27, 2025

5  out of  5
rating by Ronna Marshall
"I have been a State Farm customer for several years and I couldn't be happier with my experience. Kelly is always so helpful and knowledgeable in finding the right coverage for my family. Whether it be home, auto, life or health insurance, Doug Heil State Farm always puts your best interests first."
We responded:
"Hey Ronna & Trey-Thanks so much for the great 5 Star review, and the nice words for Kelly! We sure appreciate your trust in allowing us to protect your family with our home, auto, and life insurance! Have a great summer!"
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Wes Mizell

March 26, 2025

5  out of  5
rating by Wes Mizell
"Everyone in the office is always courteous and helpful. They definitely deserve 5 Stars and it's a shame there's not a 6 Star rating to give them..."
We responded:
"Hi Wes!! I agree--my team deserves 6 Stars!! Thanks so much for the kind words and your insurance business!!"
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FirepowerFTW

March 19, 2025

5  out of  5
rating by FirepowerFTW
"Greatest Statefarm Agency in Eastern South Dakota! I have never had a problem with them and my insurance is not to expensive i love them! Plus they give you a good laugh everytime you call! All of the staff is Awesome! Would not have a single bad thing to say about any of them! From yours Truly - Jesse Winterberg"
We responded:
"Hey Jesse! Thanks so much for the great 5 Star review and kind words. We are privileged to serve your insurance needs! Keep the laughs coming!"
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Becky Maciejewski

December 13, 2024

5  out of  5
rating by Becky Maciejewski
"Great, personalized service! Always quick to respond to calls and emails."
We responded:
"Thanks so much for the kind words and 5-Star Review, and for your business, Becky! Merry Christmas to you all!!"
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Brayden Andrews

October 9, 2024

5  out of  5
rating by Brayden Andrews
"I found it super quick and easy to find a good quote through these guys! Martha was very communicative, and was quick to help me out every step of the way!"
We responded:
"Thanks much for the 5 Star Review, Brayden! And, for your business!"
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Michelle Rauscher

August 5, 2024

5  out of  5
rating by Michelle Rauscher
"Kelly was very polite and helpful with my questions. Good job!!"
We responded:
"Hey Michelle! Sorry this is so late, technical user issues:) Thanks so much for the 5 Star Review!"
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Marcus G

August 1, 2024

5  out of  5
rating by Marcus G
"Martha was very knowledgeable and was able to put my mind at ease making sure I received the right coverage to match my needs. She made the process of transferring my coverage from one state to another a breeze and kept me well informed every step along the way. She even did additional research to meet all of my needs in a very expedient manner. Martha helped me cover additional articles of personal property not completely covered under standard renter’s insurance plans. She has been a pleasure to work with and will definitely be receiving my business from now on."
We responded:
"Marcus-thanks for the great 5 Star review! We are so glad the transfer went well and that we could help you with your Renters and Personal Articles policy! Hope to meet you in the near future!"
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Ryan Sand

April 9, 2024

5  out of  5
rating by Ryan Sand
"Very helpful and informative."
We responded:
"Hi Ryan! Thank you very much for the 5 Star Review, and being a new State Farm customer!"
Profile photo of monica schmaltz

monica schmaltz

March 29, 2024

5  out of  5
rating by monica schmaltz
"Martha was so friendly and helpful. I had many questions and emails to her about the policy and she was very quick to answer them. I am a happy customer and will recommend her to my friends and relatives."
We responded:
"Thank you so much for the 5 Star review, Monica! And, thank you for the kind words about the service you received from Martha! We value referrals and we value your business!"
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Lynsi Gallipo

February 16, 2024

5  out of  5
rating by Lynsi Gallipo
"Martha was great. The process was very simple and she was able to save me so much money! Thanks!"
We responded:
"Thanks much, Lynsi for the 5 Star Review! We sure appreciate it and are so happy that we could save you some money!"
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SD Farmer 20

December 15, 2023

5  out of  5
rating by SD Farmer 20
"Very informative, Service with a smile!"
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Kelly Hurley

December 7, 2023

5  out of  5
rating by Kelly Hurley
"So today I called Martha G. to get a quote on car insurance and to my surprise I got the BEST quote ever, so great I switched insurances on the spot!!! Thanks again State Farm!!!"
We responded:
"Welcome to our State Farm family, Kelly! We do our best to save client's money on their auto insurance! Thanks for the great 5 Star review, and trust in us! Merry Xmas!"
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Lifew/Summer

December 5, 2023

5  out of  5
rating by Lifew/Summer
"Statefarm has always been great about taking care of me and my family. They've always been so good about helping me with my bill and working with me on payments and due dates! I'm most grateful to Statefarm!"
We responded:
"Thank you, Summer for the very kind words and 5 star review! And, thanks for always being so great to work with! Merry Xmas!!"